Job Information
Robert Half Programmer/Analyst: II (Intermediate) in Columbus, Ohio
Description We are looking for a Programmer/Analyst: II (Intermediate) to join our team in Columbus, Ohio. As a Programmer/Analyst, you will be responsible for supporting digital online applications, participating in troubleshooting, providing technical support, and managing customer incidents. This role offers a short-term contract employment opportunity.
Responsibilities:
• Support digital online applications that are custom-built banking solutions
• Participate with other developers in troubleshooting and identifying problems
• Provide technical support on various technical matters
• Manage customer impacting incidents, including assessing business impact, technical resolution engagement, and communications
• Research and fulfill on-demand requests by multiple business areas for all digital applications
• Provide incident and problem management support for all digital applications
• Work with digital development teams to document production issues and assist with validating and closing out any defects
• Update and manage runbooks and maintenance reference manuals on the support wiki site
• Provide level 1 & level 2 support for application and platform issues
• Respond to user requests and queries, escalating incidents to the appropriate interfacing support team or external teams as needed
• Update ticket resolution status and details in the ticket management systems. Requirements • Proficiency in programming languages such as Python and Java
• Experience with cloud technologies
• Familiarity with Agile methodology and frameworks
• Competence in CSS and defect management
• Strong customer service and communication skills
• Compliance and research abilities
• Ability to review and troubleshoot systems
• Knowledge of workstation support and production
• Experience working with vendors and managing websites
• Understanding of digital and metric reporting
• Ability to create and execute queries
• Familiarity with best practices in programming and analysis
• Experience with monitoring tools
• Proficiency with 'About Time' software or similar time management tools
• Demonstrable closing skills in a technical environment
• Ability to work effectively in a team and independently. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .