Robert Half International Tier 1 Desktop Support in COLUMBUS, Ohio
Description Robert Half Technology is actively looking for a Help Desk Analyst. To be successful in this Help Desk Analyst role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Due to this Help Desk Analyst role being very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the Columbus, Ohio area and is a long-term temporary opportunity.
What you get to do every day
Independently investigate and implement solutions to technical issues
Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally
Diagnose recurring technical issues and implement solutions to address the root of the problems
Solve technical help tickets submitted via phone, email, and walk-ups Requirements - Demonstrated knowledge of user administration and bug fixing in a client server environment
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Microsoft Office 365 experience
Deep understanding of dynamics
Foundational knowledge in TeamViewer
Knowledge of Microsoft Office Products
Understanding of basic networking concepts
Prior experience with IT support ticketing systems
Strong problem solving and analytical skills
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.