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Robert Half International Customer Service Representative in Columbus, Wisconsin

Description Growing e-commerce company in Columbus, WI is looking for a Customer Service Representative to work in its call center! This position is contract-to-full-time, and the hours are Monday-Friday, 8:30 am - 5 pm.

Your responsibilities in this role

  • Offer friendly, accurate customer service in a timely fashion

  • Handle incoming telephone calls, as well as respond to chats and emails

  • You will likely support business development and client referral goals by actively cross-selling and referring customers

  • Receive and send written business correspondence

    If you are interested, please apply today! Requirements - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

    • Call Center Customer Service experience desired

    • Proven computer skills

    • No stranger to performing extensive research to resolve complex customer inquiries

    • Excellent oral and written communications skills

    • Excellent problem-solving skills

    • Proficiency with Microsoft Office required

    • Customer service and office administrative skills

    • achievement oriented, positive attitude and an approach to work rooted in professionalism

    • Demonstrated ability to interact effectively with internal and external partners and clients/customers

    • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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