Robert Half Dispatcher in COMMERCE CITY, Colorado
Description We are searching high and low to find just the right person for our full-time, Dispatch position. It’s not a job, it’s a career and one where you get competitive pay, and some attractive benefits too! Who are we? We were essential before it was a thing! We are family owned and have a culture to match. We are dedicated to complete customer satisfaction and we take pride in our team and the work we do.
● You’re responsible for keeping customers updated on technician arrival time. ● You’ll move and re-schedule calls - knowing that, like chess, sometimes you have to move the pieces around to win. ● You’ll schedule future installations for sold estimates. ● You’ll review booked jobs for accuracy in the details ensuring ‘right tech, right call’ ● You impact technician conversion rate and company revenue goals by understanding call types and skill level needed ● You’ll ensure the company has captured all necessary information before closing out each call ● You’ll work closely with the Service Manager and other members of the team to deliver the highest level of customer experience Requirements Requirements: ● You have efficient levels and know how to stay calm under pressure. ● You have a keen eye for detail and opportunity. ● You know how to cheer people up and calm them down. ● You are able to adapt to change and the fast paced operations of the company. ● You type lickety-split with accuracy and detail. ● You know your way around a computer and phone system, dual monitor experience. ● You enjoy helping others achieve their goals and can get along with all kinds of personalities.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.