Robert Half Corporation Jobs

Job Information

Robert Half International Customer Service Representative in COMMERCE TOWNSHIP, Michigan

Description

Join Our Team as a Customer Service Representative!

OfficeTeam has a rewarding career opportunity for a highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This long-term temporary Customer Service Representative position could be for you, if you're available to work in Commerce Township, Michigan.

Your responsibilities

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Deliver outstanding, friendly customer service in a timely fashion

  • Field and send written business correspondence

  • Handle incoming telephone calls

Requirements

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Basic knowledge in computer software programs and office equipment

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Comprehensive knowledge of alphanumeric data entry

  • Customer service experience experience

  • Knowledge of Microsoft Dynamics CRM

  • Microsoft Word experience preferred

  • Experience with Microsoft Outlook

  • Strong customer service and office administrative skills

  • Excellent oral and written communications skills

  • Ability to recognize, evaluate, and resolve problems effectively

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

Download our mobile app to take your job search on the go!

Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $12.35 - $14.30 / Hourly

Location: COMMERCE TOWNSHIP, MI

Date Posted: September 11, 2020

Employment Type: Temporary

Job Reference: 02210-0011524333

Staffing Area: Office u0026 Administrative

DirectEmployers