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Robert Half International Customer Service Representative in COMMERCE TOWNSHIP, Michigan


Join Our Team as a Customer Service Representative!

OfficeTeam has a rewarding career opportunity for a highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This long-term temporary Customer Service Representative position could be for you, if you're available to work in Commerce Township, Michigan.

Your responsibilities

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Deliver outstanding, friendly customer service in a timely fashion

  • Field and send written business correspondence

  • Handle incoming telephone calls


  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Basic knowledge in computer software programs and office equipment

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Comprehensive knowledge of alphanumeric data entry

  • Customer service experience experience

  • Knowledge of Microsoft Dynamics CRM

  • Microsoft Word experience preferred

  • Experience with Microsoft Outlook

  • Strong customer service and office administrative skills

  • Excellent oral and written communications skills

  • Ability to recognize, evaluate, and resolve problems effectively

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

Salary: $12.35 - $14.30 / Hourly


Date Posted: January 15, 2021

Employment Type: Temporary

Job Reference: 02210-0011524333

Staffing Area: Office u0026 Administrative