Robert Half Corporation Jobs

Job Information

Robert Half Collections Specialist in Concord, California

Description If you're looking for work as a Collections Specialist, and have a strong sense of ownership and attention to detail, you'll be interested in this job opening! Robert Half is hiring candidates looking to build their careers as finance professionals for an open position in a growing team in the Service industry. This long-term contract / temporary Collections Specialist position is available in the Concord, California area.

Major responsibilities

  • Oversee and update customer files to ensure data consistency

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Handle inbound and outbound collections calls and correspondence

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Guarantee the processing of payments

  • Abide by all Federal Fair Credit Reporting Act rules and regulations

  • Catalog all customer payments to the correct reports

  • Manage all billing and reporting activities in line with deadlines

  • Process bankruptcy filings correctly when received Requirements - Earlier experience working with various types of accounting software desired

  • AA or BS/BA in Accounting preferred

  • 2-3 years of prior high volume collections experience

  • Effectively analyze customer accounts make decisions based on said analyses

  • Strong communication and interpersonal skills (verbal, written, and listening)

  • Strong familiarity with consumer collections

  • Microsoft Excel experience

  • Solid understanding of Billing Collection

  • Knowledge of commercial collections

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .