Robert Half Collections Specialist in Concord, California
Description If you're looking for work as a Collections Specialist, and have a strong sense of ownership and attention to detail, you'll be interested in this job opening! Robert Half is hiring candidates looking to build their careers as finance professionals for an open position in a growing team in the Service industry. This long-term contract / temporary Collections Specialist position is available in the Concord, California area.
Oversee and update customer files to ensure data consistency
Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
Handle inbound and outbound collections calls and correspondence
Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
Guarantee the processing of payments
Abide by all Federal Fair Credit Reporting Act rules and regulations
Catalog all customer payments to the correct reports
Manage all billing and reporting activities in line with deadlines
Process bankruptcy filings correctly when received Requirements - Earlier experience working with various types of accounting software desired
AA or BS/BA in Accounting preferred
2-3 years of prior high volume collections experience
Effectively analyze customer accounts make decisions based on said analyses
Strong communication and interpersonal skills (verbal, written, and listening)
Strong familiarity with consumer collections
Microsoft Excel experience
Solid understanding of Billing Collection
Knowledge of commercial collections
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.