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Robert Half Commercial Collections Specialist in Concord, California


We have a Collections Specialist position open for candidates with a strong sense of ownership and attention to detail. Are you looking to build your career as a finance professional as part of a growing team in the Service industry? Contact Robert Half today! This Collections Specialist position in the Concord, California region is a long-term contract opportunity.

What you get to do every day

  • Control inbound and outbound collections calls and correspondence

  • Comply with all Federal Fair Credit Reporting Act rules and regulations

  • Pinpoint delinquent customer accounts through various means, including skip-tracing, phone contact, written correspondence, and make arrangements for payment

  • Log all customer payments to the correct reports

  • Administer all billing and reporting activities in response to deadlines

  • Update customer files to ensure data integrity

  • Process bankruptcy filings in the correct manner when received

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Process Payments

    Requirements - Excellent written/verbal communication and organizational skills

  • Effectively analyze customer accounts make decisions based on said analyses

  • Consumer collections experience

  • Solid understanding of Billing Collection

  • Command of commercial collections

  • Microsoft Excel experience preferred

  • Commercial collections experience

  • AA or BS/BA in Accounting preferred

  • Prior experience working with accounting software

  • 2-3 years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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