Robert Half Corporation Jobs

Job Information

Robert Half Customer Service Representative in Concord, New Hampshire

Description

Customer Service Representative Openings!

Robert Half has a fantastic career opportunity for an articulate, highly skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Concord, New Hampshire region and is a long-term contract / temporary employment opportunity.

Major responsibilities

  • Offer friendly, accurate customer service in a timely fashion

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers

  • Receive and place telephone calls

  • Manage the fielding and sending of important written business correspondence

    Requirements

  • Positive attitude and an engaging business-like approach

  • Excellent customer service and office administrative skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • No stranger to performing extensive research to resolve complex customer inquiries

  • Excellent problem-solving skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent written, verbal, and social communication skills

  • Ability to navigate multiple computer systems and applications

  • Proficiency with Microsoft Office applications

  • Ability to interact effectively with internal and external partners and clients/customers

  • Deep understanding of Multi-Task

  • Call center experience desired

  • Call Center Customer Service experience required

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

DirectEmployers