Robert Half Customer Service Representative in Concord, New Hampshire
Description Seeking Customer Service Representatives!
Robert Half is in need of an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative opportunity is located in Concord, New Hampshire, and is a long-term contract / temporary engagement.
Your responsibilities in this role
Manage and place incoming telephone calls
Receive and send written business correspondence
Provide accurate, friendly customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Strong customer service and office administrative skills
Excellent problem-solving skills
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Excellent problem solving skills in Microsoft Office applications
Ability to use multiple computer systems, applications, and utilize search tools to find information
Command of Call Center Customer Service
Proficiency in Multi Task
Solid understanding of call centers
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Sound written and verbal communication skills
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.