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Robert Half Collections Specialist in COOKEVILLE, Tennessee

Description This Collections Specialist position is for candidates who are natural leaders driven by a strong sense of accomplishment, and focused, detail-oriented thinkers with backgrounds in accounting, finance or business administration. This long-term contract / temporary role is for a Collections Specialist who wants to work in the Stafford, Texas area. If you're interested in nourishing your career as an experienced Collections Specialist at a growing company in the Financial Services industry, contact Robert Half today!

Key responsibilities

  • Ensure bankruptcy filings are processed in the correct manner when received

  • Guarantee the processing of payments

  • Control inbound and outbound collections calls and correspondence

  • Catalog all customer payments to the correct reports

  • Yield to all Federal Fair Credit Reporting Act rules and regulations

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Oversee and update customer files to ensure data accuracy

  • Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries

  • Manage all billing and reporting activities in line with deadlines Requirements - Strong communication and social skills and able to receive criticism well

  • Experience using accounting software

  • 2-3 years of prior high volume collections experience

  • Ability to analyze customer accounts and make decisions based on those analyses

  • AA or BS/BA in Accounting preferred

  • Microsoft Excel experience required

  • Deep understanding of keyword research

  • Solid understanding of Microsoft

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app ( and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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