Robert Half Office Team Customer Service Representative in Coppell, Texas
Customer Service Representative Opportunities! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Insurance industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. This Customer Service Representative position is based in the Coppell, Texas region and is a short term temporary-to-fulltime employment opportunity. How you will make an impact - Retrieve and oversee the sending of written business communications - Provide accurate, friendly customer service in a timely fashion - Manage incoming telephone calls - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04060-0010349944
Functional Role: Customer Service
Postal Code: 75019
Compensation: $10.45 to $12.10 per hour
Requirements: - Strong communication skills, both verbally and in writing - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Ability to navigate multiple computer systems and applications - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods - Expertise in typing 45 - 60 words per minute - Comprehensive knowledge of customer service - Excellent customer service and office administrative skills - Ability to recognize, evaluate, and resolve problems effectively - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Proficiency with Microsoft office applications If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!