Robert Half Corporation Jobs

Description We are in the financial services industry, located in Coral Gables, Florida, and we are in search of a Help Desk Analyst. In this role, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. You will be the first point of contact for our users who are experiencing technical issues, and you will also be tasked with maintaining and managing our IT systems and networks.

Responsibilities:

• Troubleshoot and resolve technical issues related to Android Development, Cisco Technologies, Citrix Technologies, and Microsoft systems.

• Provide support for Mac Computers and Apple Devices, ensuring their compatibility and integration with our existing IT infrastructure.

• Manage Active Directory services, including user account management and access control.

• Handle computer hardware issues and perform necessary repairs or replacements.

• Implement Configuration Management strategies to ensure the stability of our IT systems.

• Coordinate software and hardware deployments, ensuring minimal disruption to users.

• Provide technical assistance and guidance to users, fostering an environment of learning and growth.

• Maintain up-to-date knowledge of emerging technologies and potential applicability to our business needs.

• Collaborate with other IT staff to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes.

• Work with executive team members, decision makers, and stakeholders to define business requirements and systems goals, and to identify and resolve business systems issues. Requirements • Demonstrable experience in Android Development

• Proficiency in Cisco Technologies

• Experience with Citrix Technologies

• Knowledge of Mac Computers and Microsoft technologies

• Familiarity with Active Directory

• Experience with Apple Devices

• Ability to troubleshoot Computer Hardware

• Skills in Configuration Management

• Experience in Deployments

• Understanding of the financial services industry

• Excellent communication and problem-solving skills

• Ability to work under pressure and manage multiple tasks

• Strong customer service orientation

• Relevant certifications or equivalent work experience in IT Help Desk support

• Ability to work in a team environment

• Willingness to stay updated with the latest technological advancements and industry trends

• Availability to work in shifts if required. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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