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Robert Half Medical Collections Specialist in Covina, California


A Medical Group in the immediate need of an Medical Collections Specialist. The Medical Collector must have insurance knowledge. The Medical Collector will be responsible for AR follow up, appeals, denials, etc. The Medical Collector MUST have 2-3 plus years experience in the field of PPO, HMO, Medicare.


• Insurance collection calls and/or correspondence in a fast paced goal oriented collections department.

• Process customer refunds, process and review account adjustments, resolve client discrepancies a

• Monitors and/or follow-up accounts by using insurance company’s web-portal and/or make telephone calls to assure timely resolution and accurate reimbursement.

• Contacts the insurance companies to inquire denial reasons to ensure proper resolution is applied.

• Monitors and/or follows-up on accounts with precise documentation and calculations.

• Responsible for monitoring and maintaining assigned accounts

• Accountable for reducing delinquency for assigned accounts.

• Perform other assigned tasks and duties necessary to support the Business Office Department.

• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

• Calls follow-up with insurance companies to expedite payment.

• Responsible to assign accounts and meet department’s productivity expectation.


Medical Collections

Medical Billing



Medical Appeals

Medical Denials

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