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Robert Half International Desktop Support Analyst in Cullman, Alabama

Description

This role is for someone who excels at explaining intricate technical information to the non-technical user. Driven individuals who are most productive in an active and positive environment will be the best fit for this position. If you think you have these qualities, Robert Half Technology has a Desktop Support Technician role with a company in the Manufacturing industry that may be the position for you. The ideal candidate for this position is motivated and has effective problem-solving abilities. This Desktop Support Analyst role is long-term temporary-to-full-time in nature and is based in the Lavergne, Tennessee, area.

How you will make an impact

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Arrange hardware repairs with the appropriate vendors

  • Communicate regularly and effectively with ticket submitters

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Offer computer desktop support in accordance with established policies and procedures

  • Support records of daily data communication transactions, issues and remedial actions taken or installation activities

Requirements

  • 5+ years of desktop support or other related experience

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • PC desktop/workstations experience

  • LAN (local area networks) experience required

  • Proficiency in WANs (Wide Area Network)

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Salary: $23.75 - $27.50 / Hourly

Location: Cullman, AL

Date Posted: September 11, 2020

Employment Type: Temporary

Job Reference: 03930-0011461207

Staffing Area: Technology u0026 IT

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