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Robert Half Accounts Receivable Shared Services Manager in Dallas, Texas


Robert half Finance and Accounting has partnered with a multi-billion organization to identify a Manager of Shared Services (Accounts Receivable) The Manager of Shared Services will be responsible for the customer shared services function, including credit establishment & monitoring, collections, cash application, customer disputes, bad debt exposures and related accounting.

Key Accountabilities

  • Maintains oversight of all aspects of Customer Shared Services and keeps the Finance Shared Services-Senior Manager abreast of performance, risks, and opportunities.

  • Develops positive, high performing and collaborative team to ensure responsibilities are completed accurately and efficiently while providing support for both direct and indirect reports.

  • Develops and regularly monitors team key performance indicators to drive the team’s performance

  • Assures timely availability of credit service for the Sales and Operations teams

  • Renders credit decisions after thorough review of financial statements, credit applications, credit agency reports, business plans and anything else deemed necessary or required within policy.

  • Diligently monitors the accounts receivable aging and develops, executes, and monitors processes & procedures to meet DSI goals and minimize collection risks.

  • Ensures diligent collections processes, notifications, reporting, etc. are in place to minimize collection risks.

  • Develops and leads process for accounts receivable analytic and trend analysis for monthly and quarterly reporting

  • Partners cross-functionally with Operations, Sales, Legal, FP& A, Tax, and IT to resolve credit and collection matters timely

  • Supports the month end close process

  • Supports all aspects of internal, external, or regulatory related audits, reviews and/or investigations

  • Proactively seeks areas to improve the transactional accounting function and related internal processes.

  • Actively participates in continuous improvement initiatives throughout the operation and participates in Kaizen and Lean events where appropriate

  • Develops detailed knowledge of accounting and business operating systems

  • Performs other duties and participate in special projects as may be assigned

To be considered for the Manager of Shared Service (Accounts Receivable) position, please send your resume to Angelica.Avalos at angelica.avalos@roberthalfcom with Shared Services in the subject line.


  • Bachelor’s Degree in Accounting, Finance, Economics or equivalent

  • Certified Manager Certification (ICPM), Certified Credit Executive (CCE), Credit Business Associate (CBA) preferred

  • Negotiation experience and/or training preferred

  • Progressive experience working cross-functionally within a complex organization

  • 10+ years accounting, credit/collections and/or finance experience

  • Experience in leadership roles, managing a team of 20

    • Intermediate Microsoft Suite skills
  • Must be open to travel 10-15%

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Questions? Call your local office at 1.888.490.5461. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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