Job Information
Robert Half International Customer Service Representative in DALLAS, Texas
Description
This Customer Service Representative position via OfficeTeam is perfect for someone who loves building solid customer relationships and wants to work in the growing Non-Profit industry. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative opportunity is located in Dallas, Texas, and is a short-term temporary engagement. This position is for candidates who work well in a dynamic, rapidly-changing call center.
Your responsibilities in this role
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Receive and place telephone calls
Give exceptional customer service in a timely fashion
Requirements
Ability to communicate verbally and in writing effectively throughout all levels of the company
Excellent customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Excellent computer skills
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Excellent problem-solving skills
Positive attitude and an engaging businesslike approach
Experience with Microsoft Office required
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
Communication experience required
Answering Inbound Calls experience
Solid understanding of Call Center Customer Service
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
Salary: $13.30 - $15.40 / Hourly
Location: DALLAS, TX
Date Posted: February 22, 2021
Employment Type: Temporary
Job Reference: 04380-0011713621
Staffing Area: Office u0026 Administrative