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Robert Half Desktop Support Analyst in DALLAS, Texas

Description You'll be a good fit for this position if you excel at explaining intricate technical information to the non-technical user. If you are a driven individual who is most productive in an active and positive environment, this might be the job for you. If you think you fit that description, Robert Half has a Desktop Support Technician role that may be the position for you. We encourage motivated candidates with effective problem-solving abilities to apply. This Desktop Support Analyst role is full-time in nature and is located in the Dallas, Texas, area.

Your responsibilities

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Match hardware repairs with the appropriate vendors

  • Be in contact regularly and effectively with ticket submitters

  • Deliver computer desktop support in accordance with established policies and procedures Requirements - 3+ years of desktop support or other related experience

  • Strong familiarity with Microsoft Office Suites

  • Comprehensive knowledge of Active Directory

  • Knowledge of Microsoft Azure

  • Adeptness in Microsoft Certification

  • Microsoft Server experience

  • Experience with Microsoft Windows Server

  • Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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