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Robert Half International Desktop Support Analyst in DALLAS, Texas


Explaining intricate technical information to the non-technical user is an essential skill for this position. You will be a good fit for this position if you are an individual who is most productive in an active and positive environment. If you think you have these qualities, Robert Half Technology has a Desktop Support Technician role with a company in the Real Estate & Property industry that may be the position for you. If you are a motivated candidate with effective problem-solving abilities, this could be the job for you. Located in the Dallas, Texas, area, this Desktop Support Analyst role is long-term temporary-to-full-time in nature.

Major responsibilities

  • Support, examine, and repair computer systems, hardware, printers, and computer peripherals

  • Fix computer problems, and recommend appropriate action/solutions

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Organize hardware repairs with the appropriate vendors

  • Curate records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Interface regularly and effectively with ticket submitters

  • Offer computer desktop support in accordance with established policies and procedures


  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

  • 5+ years of desktop support or other related experience

  • Proven knowledge of Desktop Support

  • Experience with Desktop Hardware

  • MS Windows 10 experience desired

  • Well-founded grasp of Remote Desktop Support

  • Desktop Imaging experience

  • Deep understanding of Mac OS X

  • Command of Mac OS

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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Salary: $19.00 - $21.00 / Hourly

Location: DALLAS, TX

Date Posted: January 22, 2021

Employment Type: Temp to Hire

Job Reference: 04951-0011667752

Staffing Area: Technology u0026 IT