Job Information
Robert Half Desktop Support Analyst in Dalton, Georgia
Description
You might be right for Robert Half's new job opening, if you are a Desktop Support Technician with a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. If you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment, you will thrive in this position.
Responsibilities
Resolve computer problems, and give guidance on appropriate action/solutions
Organize hardware repairs with the appropriate vendors
Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Support records of daily data communication transactions, issues and remedial actions taken or installation activities
Interface regularly and effectively with ticket submitters
Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals
Offer computer desktop support in accordance with established policies and procedures
Requirements - Ability to write reports, business correspondence, user instructions, and procedure manuals
Desktop support or related experience
Active Directory experience
Deep understanding of Microsoft SCCM
Command of Microsoft Office 365
Foundational knowledge in Intune Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .