Job Information
Robert Half Operations Specialist in Danbury, Connecticut
Description
Job Opportunity: Operations Specialist
Our client, an established and growing organization, is seeking an Operations Specialist to join their team supporting operations across the USA and North America.
Position Overview:
Reporting to the Customer Service Manager, this role serves as a critical link between customers, vendors, and internal teams, ensuring accuracy and efficiency in order management. This is a unique opportunity to join a collaborative and fast-paced environment while contributing directly to the company’s continued growth.
Key Responsibilities:
Manage the entire order lifecycle, from receipt to delivery.
Ensure product availability and coordinate delivery and pickup timelines.
Act as a point of contact for customer and supplier communication.
Assist with chargeback and deduction investigations alongside the Customer Service Manager and Accounting team.
Support inventory management, stock planning, and product availability.
Oversee customer sales terms, pricing, promotional calendars, and marketing initiatives.
Requirements
Qualifications:
Bachelor’s degree.
3-5 years of experience in customer service roles.
Proficiency in Microsoft Office.
Experience in logistics and customer service.
Fluency in English; knowledge of Italian is a plus.
Core Competencies:
Strong customer relationship management skills.
Ability to effectively collaborate across functions.
Excellent organizational and multitasking abilities.
Strong verbal and written communication skills.
Details:
- Location: Onsite in Danbury, Connecticut.
If you are a detail-oriented professional with a passion for customer service and operational excellence, we want to hear from you! Contact us today to learn more about this exciting opportunity by applying to this posting and emailing us at Michelle.Kenney@RobertHalf(.com) with the subject line: Operations Role, Danbury
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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