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Robert Half Customer Service Representative in Danvers, Massachusetts

Description Customer Service Representatives will be interested in Robert Half's new position if they love building solid customer relationships. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This could be the long-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Danvers, Massachusetts! This position is for candidates who work well in a dynamic, rapidly-changing call center.

What you get to do every single day

  • Deliver outstanding, friendly customer service in a timely fashion

  • Manage the fielding and sending of important written business correspondence

  • Receive and place telephone calls

  • By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Supportive, positive attitude with a professional demeanour applied to all tasks

  • Ability to effectively interact, verbally and in writing

  • Strong problem solving and analytical skills

  • 1+ years of past relevant experience

  • Command of Microsoft Office

  • Customer service experience desired

  • Comfort and confidence when interacting with internal and external partners and clients/customers

  • Experience performing extensive research to resolve complex customer inquiries

  • Proven computer skills

  • Excellent customer service and office administrative skills

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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