Robert Half IT Specialist in Davenport, Iowa
As an IT Specialist, you will play a pivotal role in ensuring the smooth functioning of our technological infrastructure. You will be responsible for maintaining, troubleshooting, and optimizing IT systems, hardware, and software. The ideal candidate for this position is not only technically proficient but also possesses strong problem-solving skills and a collaborative mindset to work effectively with other teams within the organization. If you are interested please apply now, call 319-362-8606, or find me on LinkedIn Bradley Christensen - Permanent Placement- Eastern Iowa at Robert Half Talent Solutions
Provide technical support: Respond to IT-related queries, issues, and requests from employees and other stakeholders, both in-person and remotely, in a timely and efficient manner.
System maintenance: Monitor and maintain our network, servers, and computer systems to ensure optimal performance and uptime.
Troubleshooting: Identify and resolve hardware and software problems, addressing issues promptly to minimize downtime and disruptions.
User management: Administer user accounts, permissions, and access levels to various systems and applications.
Data security: Implement and enforce security measures to protect sensitive information, ensuring compliance with company policies and industry best practices.
Collaborate with teams: Work closely with different departments to understand their technological needs and provide solutions to enhance their productivity.
Recommend improvements: Proactively identify opportunities to enhance the company's IT infrastructure, processes, and software, and suggest viable improvements.
Research and stay updated: Keep up-to-date with the latest trends, technologies, and best practices in IT, sharing knowledge with the team and applying relevant advancements where appropriate.
Documentation: Maintain clear and comprehensive documentation of IT processes, configurations, and procedures for reference and training purposes.
Training and support: Assist in training employees on using hardware, software, and IT tools effectively and efficiently.
Vendor coordination: Liaise with external IT vendors and service providers to ensure seamless delivery of services and solutions.
A Bachelor's degree in Computer Science, Information Technology, or a related field is preferred but not mandatory if you possess substantial relevant experience.
Experience working in IT support, systems administration, or a related role.
Technical skills: Proficiency in troubleshooting hardware and software issues, experience with networking protocols, and familiarity with operating systems (Windows, macOS, Linux, etc.).
Solution-oriented mindset: Ability to approach problems creatively and develop practical and effective solutions.
Strong communication: Excellent interpersonal and communication skills to interact with team members and stakeholders at all levels.
Collaborative nature: A team player who can collaborate with colleagues from various departments to achieve common goals.
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.