Job Information
Robert Half Customer Service Representative in Dayton, Ohio
Description
Seeking Customer Service Representatives!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Non-Profit industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the Dayton, Ohio Customer Service Representative position you're looking for, if you're available for a long-term contract / temporary engagement. For immediate consideration, call Alison at 937.224.8326.
Responsibilities
Retrieve and oversee the sending of written business communications
Manage and place incoming telephone calls
Deliver outstanding, friendly customer service in a timely fashion
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Requirements
A consistently positive approach to your work that is rooted in a businesslike professionalism
Strong problem solving and analytical skills
Community Outreach experience preferred
Report generation experience preferred
Deep understanding of data entry
Comprehensive knowledge of event planning
Customer service experience
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong customer service and office administrative skills
Ability to effectively interact, verbally and in writing
Advanced Microsoft Office skills
Demonstrated experience performing extensive research to resolve complex customer inquiries
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Ability to interact effectively with internal and external partners and clients/customers
Proven computer skills
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .