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Job Information

Robert Half International Customer Service Representative in Dayton, Ohio

Description

Customer Service Representative Openings!

OfficeTeam has an excellent job opportunity for an articulate, highly-skilled Customer Service Representative looking to expand their career. Do you love building solid customer relationships? Then this position may be for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long-term temporary Customer Service Representative position in Dayton, Ohio could be perfect for you! For immediate consideration send resume to Lauren at lauren.george@officeteam.com.

Your responsibilities

  • Organize and route incoming telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

  • Deliver outstanding, friendly customer service in a timely fashion

  • Retrieve and oversee the sending of written business communications

Requirements

  • Excellent verbal, written, and social communication skills

  • Excellent customer service and office administrative skills

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Ability to navigate multiple computer systems and applications

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

  • Order entry experience

  • Experience with Microsoft Word

  • Proven knowledge of navigating basic office equipment and protocols

  • Microsoft Excel experience desired

  • Well-founded grasp of alphanumeric data entry

  • Previous experience working with Shipping

  • General familiarity with report generation

  • Good understanding of customer service

  • Skills in order entry / data entry

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $13.30 - $15.40 / Hourly

Location: Dayton, OH

Date Posted: November 19, 2020

Employment Type: Temporary

Job Reference: 03370-9502766897

Staffing Area: Office u0026 Administrative

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