Job Information
Robert Half Call Center Representative in Deer Park, Illinois
Description
Robert Half is looking for a high-touch, very sharp, senior customer service focused candidate to help work in a call-center environment to help their 3,000+ customers. Our client is targeting individuals who are familiar with financial services, sensitive, reliable, consistent, and friendly. These are high-profile, wealthy individuals that will need help accessing their funds and navigating through/being onboarded in the platform. Role will consists of mostly inbound calls as customers call in with questions or concerns regarding the platform. This role is 100% on-site, M-F, 40 hrs/week.
Daily Responsibilities Listed Below:
-Utilize specialized financial services knowledge and strong customer service skills to confidently handle inbound calls.
Provide high-touch customer service in a call center environment, assisting high net-worth clients with various issues such as logging in, password resets, and other platform-related concerns.
Act as a liaison between the client and the institution, ensuring that all interactions maintain a professional, helpful, and positive attitude despite the client's level of technical proficiency.
Requirements
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .