Robert Half Office Team Customer Service Representative in DES MOINES, Iowa
Seeking Customer Service Representatives! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This long term Customer Service Representative position could be for you, if you're available to work in Des Moines, Iowa. Key responsibilities - Manage the fielding and sending of important written business correspondence - Provide accurate, friendly customer service in a timely fashion - May support business development and client referral goals by actively cross-selling and referring customers - Receive and place telephone calls
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 01500-0010399971
Functional Role: Customer Service
City: DES MOINES
Postal Code: 50309
Compensation: $13.78 to $15.95 per hour
Requirements: - 1+ years of past relevant experience - Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - No stranger to performing extensive research to resolve complex customer inquiries - Excellent oral and written communications skills - Proven computer skills - Positive attitude and an engaging businesslike approach - General familiarity with report generation - Data entry experience - Command of Microsoft Excel - Microsoft Outlook experience - Demonstrated knowledge of quality control - Adeptness in Numeric 6,000 - 8,000 KPH - Practical knowledge of research - Microsoft Word experience highly desired - Microsoft Office experience - Strong customer service and office administrative skills If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!