Robert Half Customer Service Representative in DES PLAINES, Illinois
AMAZING CALL CENTER REMOTE OPPORTUNITY IN DES PLAINES!!!
Robert Half is looking for talented professional to build a Call Center Inbound call team for a client of ours in the Transportation field.
If you are passionate about helping existing customers, working with different teams, and constantly multitasking, this might be a great contract to hire opportunity for you.
HOURS: You will be asked to work later shifts between 10am-8:30am with a possible Saturday rotation for the month.
This is a fully remote role, however local candidates are required to pick up the equipment from the Des Plaines office.
• Call Center Environment
• Driver Assistance
• Taking inbound calls (60ish/day)
• Resolving customer inquiries such as maintenance, collision, order administration, registrations and Driver Assistance
• Sending Emails and Calling customers
• Manage and make decisions to resolve issues, adhere to daily schedule as assigned,
Working knowledge of Windows operating system
Typing 35+ words per minute
Strong Customer Service skills
Excellent communication skills, both soft skills and influencing skills
Able to deal with difficult and irate customers
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.