Robert Half Call Center Representative in DETROIT, Michigan
Description You might be interested in this Customer Service Representative position via Robert Half, in a dynamic, rapidly changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. This could be the short-term contract / temporary Customer Service Representative position you're looking for, if you can work in Detroit, Michigan!
How you will make an impact
Give exceptional customer service in a timely fashion
You will likely support business development and client referral goals by actively cross-selling and referring customers
Handle incoming telephone calls
Receive and send written business correspondence Requirements - Data entry experience desired
Proven experience going the extra mile to solve complex customer inquiries via extensive research
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Supportive, positive attitude with a professional demeanour applied to all tasks
Excellent problem solving skills in Microsoft Office applications
Strong communication and interpersonal skills (verbal, written, and listening)
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Ability to recognize, evaluate, and resolve problems effectively
Excellent customer service and office administrative skills
Comfort and confidence when interacting with internal and external partners and clients/customers
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.