Job Information
Robert Half Call Center Representative in Detroit, Michigan
Description We're Seeking a Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a long-term contract / contract position in Detroit, Michigan, this Customer Service Representative opportunity could be for you!
Major responsibilities
Contribute accurate, friendly customer service in a timely fashion
Field and send written business correspondence
Handle incoming telephone calls
Be a part of business development by by actively cross-selling and referring customers Requirements - Demonstrated ability to interact effectively with internal and external partners and clients/customers
Positive attitude and an engaging businesslike approach
Strong problem-solving skills
- Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong customer service and office administrative skills
Great written, verbal, and interpersonal skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Experience performing extensive research to resolve complex customer inquiries
Data entry experience desired
Strong computer skills including customer database systems
Strong proficiency in Excel and other Microsoft Program skills
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .