Robert Half International Customer Service Representative in Duluth, Georgia
Description Are you looking for work as a Customer Service Representative? This position via OfficeTeam in a dynamic, rapidly-changing call center might be the job for you! If you are articulate and highly-skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This Duluth, Georgia Customer Service Representative position could be for you, if you're available for a short-term temporary opportunity.
What you get to do every single day
Field and send out send written business correspondence
Handle incoming telephone calls
May support business development and client referral goals by actively cross-selling and referring customers
Provide accurate, friendly customer service in a timely fashion Requirements - Call center experience desired
Inside sales experience required
General familiarity with Answering Inbound Calls
Customer service experience highly desired
Strong familiarity with order entry
Practical knowledge of Answering Inbound Calls
Adeptness in Call Center Operations
Demonstrated knowledge of Fast Paced Call Center
Foundational knowledge in Call Center Customer Service
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
Customer service and office administrative skills
Strong proficiency in Excel and other Microsoft Program skills required
Sound written and verbal communication skills
Demonstrated ability to interact effectively with internal and external partners and clients/customers
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Experience performing extensive research to resolve complex customer inquiries
Ability to use multiple computer systems, applications, and utilize search tools to find information
achievement oriented, positive attitude and an approach to work rooted in professionalism
Excellent problem-solving skills
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.