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Robert Half International Customer Service Representative in Duluth, Georgia

Description If you're looking for work, you might be the Customer Service Representative OfficeTeam is looking for to build solid customer relationships. If you're looking for work as a Customer Service Representative and are articulate and highly-skilled, we could have an excellent career opportunity for you. This Customer Service Representative position is based in the Duluth, Georgia region and is a short-term temporary employment opportunity. This position is located in a dynamic, rapidly-changing call center.

How you will make an impact

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Offer friendly, accurate customer service in a timely fashion

  • Field and send out send written business correspondence

  • Organize and route incoming telephone calls Requirements - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

  • Excellent computer skills

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Call center experience desired

  • Practical knowledge of Answering Inbound Calls

  • Order entry experience

  • Inside sales experience required

  • Proven knowledge of Call Center Operations

  • Customer service experience highly desired

  • Call Center Customer Service experience preferred

  • Well-founded grasp of Fast Paced Call Center

  • General familiarity with Answering Inbound Calls

  • Ability to interact effectively with internal and external partners and clients/customers

  • Strong customer service and office administrative skills

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Excellent verbal and written communication skills

  • Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement

  • Enthusiastic attitude and an engaging businesslike approach

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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