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Robert Half International Customer Service Representative in Duluth, Georgia

Description Organization Seeks Customer Service Representative!

OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This role will be situated in a challenging and dynamic environment. This could be the long-term temporary Customer Service Representative position you're looking for, if you can work in Duluth, Georgia!

Your responsibilities in this role

  • Contribute accurate, friendly customer service in a timely fashion

  • Field and send out send written business correspondence

  • Manage and place incoming telephone calls

  • May support business development and client referral goals by actively cross-selling and referring customers Requirements - No stranger to performing extensive research to resolve complex customer inquiries

  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Solid understanding of call centers

  • Inside sales experience

  • Proficiency in order entry

  • Positive attitude and an engaging businesslike approach

  • Strong problem-solving skills

  • Strong communication skills, both verbally and in writing

  • Strong proficiency in Excel and other Microsoft Program skills required

  • Customer service and office administrative skills

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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