Robert Half Desktop Support Analyst in Duluth, Georgia
Desktop Support Technician candidates will be interested in Robert Half's new job opening, if they have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This Desktop Support Analyst position is located in the Duluth, Georgia, area.
Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
Solve computer problems, and implement appropriate action/solutions
Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
Develop records of daily data communication transactions, issues and remedial actions taken or installation activities
Supply computer desktop support in accordance with established policies and procedures
Be in contact regularly and effectively with ticket submitters
Coordinate hardware repairs with the appropriate vendor
Requirements - Desktop support or related experience
Desktop Hardware experience preferred
Desktop Imaging experience desired
Deep understanding of Desktop Operating System
Ability to quickly write reports, business correspondence, user instructions, and procedure manuals
Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4429. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.