Robert Half Technical Support Analyst I in Dunedin, Florida
Description This is a great job for someone who excels at coming up with creative solutions to technical issues. Robert Half is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We encourage candidates with strong problem-solving skills and a passion for making effective change within an organization to apply to this Help Desk Analyst position. This Help Desk Analyst role is located in the Dunedin, Florida area and is a long-term contract / temporary to hire opportunity.
Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups
Deliver IT support for operating systems, productivity software, and a variety of other applications used internally
Independently investigate and implement solutions to technical issues
Identify recurring technical issues and propose solutions to address the root of the problems Requirements - Demonstrated knowledge of user administration and bug fixing in a client server environment
Familiarity with basic networking concepts
Technical Support experience preferred
Deep understanding of Basic Network Troubleshooting
Comprehensive knowledge of Provide Technical Support
Active Directory experience
Strong problem solving and analytical skills
IT support ticketing system experience highly valued
Proven experience in installing and configuring operating systems, networked and local printers, and business applications Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.