Job Information
Robert Half Customer Service Representative in Durham, North Carolina
Description Customer Service Representative Openings!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Manufacturing industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative opportunity is located in Durham, North Carolina, and is a long-term contract / temporary to hire engagement.
Your responsibilities
Field and send out send written business correspondence
Manage and place incoming telephone calls
Offer friendly, accurate customer service in a timely fashion
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Excellent computer skills
Experience with Microsoft Office required
Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
Strong communication and interpersonal skills (verbal, written, and listening)
Excellent customer service and office administrative skills
Command of navigating basic office equipment and protocols
Order entry experience
Basic Office Equipment experience
Email Correspondence experience preferred
Microsoft Excel experience
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Supportive, positive attitude with a professional demeanour applied to all tasks
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .