Robert Half Corporation Jobs

Description

We are offering a permanent employment opportunity for a Credit Representative in Eagan, Minnesota. This role is crucial within our team, focusing on customer communication and account management. The successful applicant will be responsible for maintaining customer records, processing payments, and resolving any customer inquiries, as well as monitoring accounts to ensure appropriate action is taken.

Responsibilities:

• Communicating with customers via telephone or in person to determine the reasons for overdue payments and to review the terms of sales, services, or credit contracts.

• Utilizing exceptional debt recovery techniques to persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise.

• Accurately documenting and recording customer/client information.

• Processing customer payments and posting amounts paid to customer accounts.

• Locating and monitoring overdue accounts, taking necessary action when required.

• Keeping detailed records of collection activities.

• Arranging for debt repayment or establishing repayment schedules based on customers' financial situations.

• Ensuring compliance with federal, state, and company policies, procedures, and regulations related to collections.

• Utilizing computer applications such as Microsoft Word and other related collections software.

• Providing support and constructive performance feedback through basic mentoring skills.

If you are interested please click the APPLY NOW button to submit your resume and reach out to Emily Haan directly at 952-882-9399 for immediate consideration.

Requirements • Experience in Customer Service is necessary for this role.

• Proficiency in Sales techniques and strategies is required.

• Understanding and adherence to established Procedures is essential.

• Proficiency in Payment Processing is expected.

• Competency in Microsoft Word is a prerequisite.

• Ability to Review and assess relevant documents is essential.

• Knowledge of Contracts and their implementation is required.

• Familiarity with the software 'About Time' is a plus.

• Experience in Workstation Support will be beneficial.

• Skills in Merchandising are highly desired.

• Proficiency in Check Processing is necessary.

• Understanding of Collection Processes is important.

• Ability to Perform Ad Hoc Financial tasks is required.

• Experience in Claim Administration is desirable.

• Knowledge of industry Regulation is crucial.

• Understanding of Credit systems is necessary.

• Strong Negotiation skills are a must.

• Adherence to Company Policy is required.

• Experience in Customer Account management is expected.

• Ability to handle Delinquencies is necessary.

• Skills in Recovery and debt collection are crucial.

• Previous experience as a Collector is highly desirable.

• Excellent Written Communication skills are a prerequisite.

• Understanding of Debt and Overdraft systems is required.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .