Robert Half Corporation Jobs

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Robert Half International Help Desk Analyst III in Eagle, Idaho


  1. Provide remote desktop support for end users’ workstations

  2. Troubleshoot Microsoft Windows (7, 8, 10) and Office365

  3. Troubleshoot Network, VOIP, Internet connectivity problems, peripherals (printers, scanners, and other devices)

  4. Troubleshoot PC’s using diagnostic software

  5. Provide support for backups, antivirus, web filtering, and spam filtering

  6. Provide support for common line of business applications (ERP, emails, etc.)

  7. Provide support for common IT tasks (password resets, new user setups, etc.)

  8. Document, track, and monitor support requests and provide timely feedback to end users during and upon resolution

  9. Other duties as assigned by Technology Support Specialist


Organizational and time management skills with strong attention to detail

Written, verbal and interpersonal communication skills

Working knowledge of Windows operating systems

Working knowledge of internal PC components

Ability to multi-task and adapt to changes quickly

Ability to work independently and in small teams

Ability to learn and retain information

Maintaining a clean and organized office work space Requirements Microsoft Windows Server, Microsoft Windows, Microsoft Windows 10, Microsoft Office 365, Microsoft Office 365, Active Directory, Basic Troubleshooting, Basic Network Troubleshooting, Basic Troubleshooting, Hardware Troubleshooting, Password Changes, Password Reset, Password Reset, Reset Passwords

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Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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