Robert Half International Customer Service Representative in East Moline, Illinois
Customer Service Representative Openings!
Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Motor Freight Forwarder industry? Then you may be the candidate who OfficeTeam is looking for. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. Be prepared to come into a dynamic and fast-paced environment in this role. This East Moline, Illinois Customer Service Representative position could be for you, if you're available for a long-term temporary-to-full-time opportunity.
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Deliver outstanding, friendly customer service in a timely fashion
Manage the fielding and sending of important written business correspondence
Manage and place incoming telephone calls
Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Strong problem-solving skills
Strong communication and social skills and able to receive criticism well
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Foundational knowledge in Microsoft Outlook
Alpha 6,000 - 8,000 kph experience
Numeric 6,000 - 8,000 KPH experience desired
Experience with order entry
Customer service experience required
Proven knowledge of typing 45 - 60 words per minute
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Proficient with computers and technology platforms
Excellent customer service and office administrative skills
Experience with Microsoft Office required
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $11.40 - $13.20 / Hourly
Location: East Moline, IL
Date Posted: September 17, 2020
Employment Type: Temporary
Job Reference: 01530-0011562623
Staffing Area: Office u0026 Administrative