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Robert Half Customer Service Representative in EAST ROCHESTER, New York

Description Customer Service Representatives who love building solid customer relationships will be interested in Robert Half 's new position, if they are interested in the growing Service industry. If you're articulate and highly-skilled, this Customer Service Representative position could be an excellent career opportunity for you! This East Rochester, New York Customer Service Representative position could be for you, if you're available for a long-term contract / temporary to hire opportunity. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.

How you will make an impact

  • Give exceptional customer service in a timely fashion

  • Receive and place telephone calls

  • Field and send out send written business correspondence

  • Be a part of business development by by actively cross-selling and referring customers Requirements - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

  • Ability to simplify complex problems and build solutions

  • Solid understanding of customer service

  • Microsoft Office experience preferred

  • Ability to use multiple computer systems, applications, and utilize search tools to find information

  • Excellent written/verbal communication and organizational skills

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Excellent customer service and office administrative skills

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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