Robert Half International CUSTOMER SERVICE REPRESENTATIVE in EAST STROUDSBURG, Pennsylvania
OfficeTeam is currently seeking skilled candidates to fill multiple CUSTOMER SERVICE REPRESENTATIVE positions for a local hospital we are currently working with located in East Stroudsburg, PA. Become an integral part of the team with this CUSTOMER SERVICE REPRESENTATIVE role as you will be working within the Dietary Department and assisting patients with their food orders over the phone and entering them into the system for the kitchen staff. Due to the nature of answering inbound calls from a queue, the CUSTOMER SERVICE REPRESENTATIVE must be able to provide great customer service to the patient and must be able to have a strong and positive attitude with each call. In these CUSTOMER SERVICE REPRESENTATIVE roles, candidates must be available to work an 8-hour shift between the hours of 8:30am to 5:30pm, Mondays-Fridays and must also be available to work rotating weekends (BOT Saturdays and Sundays.) If this sounds like a great opportunity to help patients and work a flexible schedule? Then apply to this CUSTOMER SERVICE REPRESENTATIVE position today!
Answering inbound calls from patients within the hospital
Answering questions regarding services
Input patient food orders into system for kitchen staff to prepare
Providing information regarding services provided and any pricing information
Additional clerical or customer service-related tasks as assigned
For immediate consideration or more information, please call OfficeTeam at 610-882-1700.
Prior Customer Service or Call Center experience highly preferred!
If you have previous industry experience working in Food Service or Retail and would like to transition into an Office-related role, this would be a great opportunity for you!
Must be able to handle a high volume of inbound calls and have a strong knowledge to provide answers regarding company services
Ability to follow company procedures and phone scripts while talking with clients
Ability to have a strong understanding of company products and services
Flexibility working an 8-hour shift between 6:30am to 7:30, Mondays-Fridays and must also be able to work rotating weekends (both Saturday and Sunday).
Candidates must be committed, reliable and understand that excellent performance and attendance will be important throughout the position!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: EAST STROUDSBURG, PA
Date Posted: February 17, 2021
Employment Type: Temporary
Job Reference: 03700-0011707999
Staffing Area: Office u0026 Administrative