Robert Half Corporation Jobs

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Robert Half LVHN - Patient Services Representative Days in EAST STROUDSBURG, Pennsylvania

Description Opportunities for a Customer Service Representative!

Robert Half has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the long-term contract / temporary Customer Service Representative position you're looking for, if you can work in East Stroudsburg, Pennsylvania!

Your responsibilities in this role

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Receive and send written business correspondence

  • Deliver outstanding, friendly customer service in a timely fashion

  • Manage incoming telephone calls Requirements - Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Earlier work involving scanning

  • Foundational knowledge in Patient Appointments

  • Solid understanding of Proficiency

  • General familiarity with scheduling

  • Good understanding of Clerical Duties

  • Practical knowledge of About Time

  • Well-founded grasp of Cash Activity

  • Wide ranging experience with billing

  • Policy experience highly desired

  • Training experience

  • Documentation experience

  • Operations experience preferred

  • Customer service experience desired

  • Expertise in Computer Skills

  • Prior experience with Referrals

  • Quality experience with Workstation Support

  • Previous experience working with filing

  • Skills in Staffing

  • Proficiency in Check-In

  • Experience with Confidentiality

  • Experience with electronic medical records

  • Comprehension of Methods

  • Hands-on experience with medical records

  • Proven knowledge of compliance

  • Solid understanding of Reimbursements

  • Excellent customer service and office administrative skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • Strong computer skills including customer database systems

  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Excellent verbal, written, and social communication skills

  • Strong problem-solving skills

    • Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Demonstrated talents in communicating and interacting with clients/customers, both internal and external

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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