Robert Half CRC Reps in East Windsor, New Jersey
Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for. Are you an articulate, highly-skilled candidate? You could find an excellent career opportunity in this Customer Service Representative position. This Customer Service Representative opportunity is located in Princeton, New Jersey, and is a long-term contract / contract / temporary to permanent engagement. This position is perfect for candidates looking to work in a dynamic, rapidly-changing call center.
Give exceptional customer service in a timely fashion
Organize and route incoming telephone calls
Field and send out send written business correspondence
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers Requirements - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Customer service and office administrative skills
2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
Supportive, positive attitude with a detail oriented demeanour applied to all tasks
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Ability to use multiple computer systems, applications, and utilize search tools to find information
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Strong communication and social skills
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Answering Inbound Calls experience
Microsoft Office experience highly desired
Demonstrated knowledge of customer service
Adeptness in data entry
navigating basic office equipment and protocols experience desired
Call center experience
Call Center Customer Service experience
If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.