Robert Half International 2nd Shift Customer Service Representative in Eden Prairie, Minnesota
OfficeTeam is looking for an articulate, customer oriented Customer Service Representative for our client in the southwest metro. Are you willing to go above and beyond to help customers have the best experience possible? Then this position is perfect for you. This is a high-level Customer Service Representative (CSR) position where we are looking for someone that will help resolve any problems that the customer accounts might face, provide product/ service information and respond with accuracy and efficiency to all incoming calls. You need to be able to put yourself in customers' shoes to provide the best service.
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Manage large amounts of incoming calls
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
To be considered for this dynamic opportunity please apply directly to Kallie Nichols by emailing your resume to firstname.lastname@example.org.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
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© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $16.00 - $18.00 / Hourly
Location: Eden Prairie, MN
Date Posted: November 19, 2020
Employment Type: Temporary
Job Reference: 02300-9502766064
Staffing Area: Office u0026 Administrative