Robert Half Corporation Jobs

Job Information

Robert Half Sr. Customer Service Representative in Eden Prairie, Minnesota


As an Operations Representative you will ensure operational excellence by supporting both internal and external customers. The main focus of an Operations Representative is to assist with managing carrier information and ensuring the accuracy of load information within our customized software systems. The Operations Representative will track and trace our shipments, make appointments, and communicate to ensure on time departures/arrivals. The Operations Representative will also provide customer service to our carriers and customers on a daily basis.

As an Operations Representative, you will be enrolled in a 90 day virtual onboarding program which will jump start your knowledge of the industry and ensure your proficiency in their systems and process. This training will include elements that will make you confident and skilled as you perform your job. You will come out of this experience ready to be a part of the success and a high performing member of our team.

What will you be doing?

  • Customer/Carrier/Supplier follow-up

  • Answer incoming calls

  • Schedule appointments

  • Provide shipment information

  • Audit load information

  • Complete customer/carrier/supplier requests

  • Tracking and tracing

  • Data Entry


What are we looking for?

  • Effective communication skills

  • Attention to detail and accuracy

  • Ability to prioritize, multitask and manage time effectively

  • Excellent systems knowledge: Microsoft Office and internet

  • High School Diploma or Equivalent

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use ( .