Robert Half Customer Service Representative in Edina, Minnesota
Growing Company Seeks Customer Service Representative!
Robert Half is seeking an articulate, highly-skilled Customer Service Representative to expand their career in the growing Manufacturing industry. Do you wish to take your social skills and put them to work to further the growth of an awesome business? This will be a fantastic next step in your career. This role will be situated in a challenging and dynamic environment. If you're looking for work in Edina, Minnesota and can work a short-term contract position, this could be the Customer Service Representative opportunity for you!
Retrieve and oversee the sending of written business communications
By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
Manage and place incoming telephone calls
Offer friendly, accurate customer service in a timely fashion
Requirements - General familiarity with Technical Support
Solid understanding of Microsoft Word
Customer service experience
Well-founded grasp of Microsoft Outlook
Proven knowledge of Call Center Customer Service
Practical knowledge of Technical Support
Strong familiarity with SAP
Command of Microsoft Excel
Experience with Superior Customer Service
Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information
Upbeat, positive attitude and an approach to work rooted in professionalism
- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Strong customer service and office administrative skills
Ability to communicate verbally and in writing effectively throughout all levels of the company
Demonstrated ability to interact effectively with internal and external partners and clients/customers
2+ years' experience with performing in a goal-driven & customer-focused environment preferred
No stranger to performing extensive research to resolve complex customer inquiries
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.