Robert Half Customer Service Representative in Edina, Minnesota
Description Organization Seeks Customer Service Representative!
Robert Half has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position will operate in a fast-paced and dynamic environment. This could be the long-term contract with potential to full-time Customer Service Representative position you're looking for, if you can work in Edina, Minnesota!
Provide accurate, friendly customer service in a timely fashion
Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Field and send written business correspondence
Organize and route incoming telephone calls Requirements - Customer service and office administrative skills
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Strong communication and social skills and able to receive criticism well
Ability to use multiple computer systems, applications, and utilize search tools to find information
success driven attitude and an engaging businesslike approach
Demonstrated talents in communicating and interacting with clients/customers, both internal and external
Microsoft Word experience desired
Experience with CRM
Foundational knowledge in CRM
Microsoft Excel experience required
Strong familiarity with Phone System
Ability to recognize, evaluate, and resolve problems effectively
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.