Robert Half International ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE in EMMAUS, Pennsylvania
OfficeTeam is currently seeking skilled candidates to fill SEVERAL positions open as an ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE with highly recognized companies and businesses we are currently working with located throughout the Lehigh Valley area. In these ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE roles, you will be the first point of contact for all customers calling in regarding various inquiries for products or services each establishment may offer. Play a vital role with this ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE role as you will be focused on maintaining a high level of professionalism in each call while keeping a fun and engaging office setting. This ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE must also be able to handle high call volume and be able to think and adapt quickly to different customer situations. This ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE must also be competent in knowing that a strong, positive attitude and reliability will be needed. These ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE positions can also help you get your foot in the door with some high-profile companies and gain experience working in the business setting. If this sounds like an exciting opportunity for you, apply to these ENTRY-LEVEL CUSTOMER SERVICE REPRESENTATIVE roles today!
Provide a second to none customer experience
Answer and screen incoming customer phone calls and emails
Access customer account information, enter and update information as necessary
Maintain product and service knowledge for problem resolution and customer inquiry purposes
Communicate with coworkers and customers daily via phone and email
Build and develop strong and lasting customer relationships
Handle contract administration and data entry
For immediate consideration or more information, please call OfficeTeam 610-882-1700.
1+ years' experience in Customer Service and/or Call Center positions
Candidates that have previously worked Customer Service in Healthcare, Insurance, Retail or Food Service a plus!
Candidate must be able to adapt quickly to changing customer service inquiries and be quick thinking
Must be able to quickly adapt to high call volume situations
Proficient computer skills, including Microsoft Office Suite
Excellent verbal and written communication skills
Understand that attendance and performance will be a large part of completing the responsibilities in these roles!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: EMMAUS, PA
Date Posted: February 22, 2021
Employment Type: Temporary
Job Reference: 03700-9502861853
Staffing Area: Office u0026 Administrative