Robert Half Corporation Jobs

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Robert Half Customer Service Representative in Englewood Cliffs, New Jersey

Description Opportunities for a Customer Service Representative!

Robert Half is currently searching for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. If you're looking for work in Englewood Cliffs, New Jersey and can work a long-term contract / contract / contract / contract / temporary to permanent position, this could be the Customer Service Representative opportunity for you!

Responsibilities

  • Provide accurate, friendly customer service in a timely fashion

  • May support business development and client referral goals by actively cross-selling and referring customers

  • Retrieve and oversee the sending of written business communications

  • Manage and place incoming telephone calls Requirements - Customer service and office administrative skills

    • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Fulfillment Processes experience highly desired

  • Well-founded grasp of Resolve Customer Issues

  • Account management experience preferred

  • Proven knowledge of Customer Support

  • Order entry experience

  • Proficiency in account management

  • Foundational knowledge in SAP

  • Ability to navigate multiple computer systems and applications

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • success driven attitude and an engaging businesslike approach

  • 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

  • Proficiency with Microsoft Office required

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Excellent verbal, written, and social skills

If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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