Robert Half Corporation Jobs

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Robert Half Customer Service Representative in EUCLID, Ohio

Description Do you love building solid customer relationships? You might be the Customer Service Representative Robert Half is looking for. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. This short-term contract / temporary to hire Customer Service Representative position in Euclid, Ohio could be perfect for you! If you like the idea of working in a dynamic, rapidly-changing call center, this position could be for you.

Major responsibilities

  • Receive and place telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

  • Manage the fielding and sending of important written business correspondence

  • Contribute accurate, friendly customer service in a timely fashion Requirements - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Direct Phone Calls experience desired

  • Strong customer service and office administrative skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • Microsoft Office knowledge required

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Excellent computer skills

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Positive attitude and an engaging businesslike approach

  • Strong communication and interpersonal skills (verbal, written, and listening)

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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