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Robert Half International Care Coverage Counselor in EVANSVILLE, Indiana


Robert Half Healthcare Practice has partnered with a well-known healthcare company in Evansville, Indiana to secure a full-time Care Coverage Counselor who will be responsible for counseling patients or parties responsible for payment.

We're thrilled to partner with this established firm to help secure their newest staff member!

Offering both shifts:

1st shift hours are typically 7am-330pm (or similar)

2nd shift hours are typically 2:30pm-11pm (or similar)

Main Duties:

  • Accurately explain to patients financial obligations during the financial counseling session for services received, payment options and collection procedures.

  • Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance.

  • Contact insurance carriers or other sources.

  • Initiate process for collecting prepays due and perform follow up activity to insure maximum collection is achieved.

  • Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations.

  • Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.

  • Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.

  • Maintain accurate documentation of pre-processing information.

  • Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.

  • Perform all other duties and projects as assigned.

If you are interested in this position, please apply online!



  • High School Diploma or GED

  • At least 3 years of credit, collection or financial counseling experience required

  • Working experience with the Microsoft Office Suite

  • Strong customer service skills with the ability to communicate effectively with patients and outside agencies

  • Ability to work in a team environment

  • Excellent written and oral communication skills

  • Positive, driven attitude with a willingness to go the extra mile to help patients and the hospital achieve maximum reimbursement from coverage sources

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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